Support
We usually reply within two business days.
Email us at support@ninelives.cc. Include your handle and, for a specific game, its link.
How do I play a game?
Swipe up and down through the feed. Tap Play on any game and it starts right there. Tap Exit to go back to the feed where you left off.
How do I make my own game?
Tap Create, describe your idea in a sentence or two, and Zapp builds a private draft. It usually takes a couple of minutes; you can leave and find it in your profile when it's ready. Then play it, ask for changes, and publish it when you're happy.
Why does publishing need a review?
Games on the public feed are checked by our team first so the feed stays fun and safe. Submit your draft from its page; you'll see when it's approved, and then you can publish.
A game is broken or inappropriate.
Tap the … button on the game and choose Report. You can also block the creator, which hides all of their games from you.
How do I delete my account?
In the app, go to Profile → Settings → Delete account. Your profile, games, likes and saves are removed. This can't be undone.
I hit the daily creation limit.
Each account can make a limited number of games per day (counted in UTC). The limit resets at midnight UTC.